Ultimate IT Guys - Base Service

Backup

uitg — Thu, 08 Mar 2018 21:00:23 +0000

Our off-site backup service is secure and worry free for you. We monitor the backup jobs and watch for any issues, so you don’t have to worry with it. This offers a much better alternative to using a USB hard drive that can fail and usually runs software that is not very reliable. The real measure of a backup solution is, do you have a good backup and can you successfully restore it. We have successfully restored every customer that has needed their backup.

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Remote Access

uitg — Thu, 08 Mar 2018 18:29:36 +0000

We can set you up to securely access your computer at the office while you are at home or traveling. You can work on your computer just like you were sitting at your desk and you can even chose to print at your office or your remote location.

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Business Email

uitg — Tue, 13 Feb 2018 22:24:28 +0000

Business quality Email is more secure & more reliable.

You can have your own business quality Email account for just pennies per day.

BUSINESS EMAIL BENEFITS

Large Mailboxes & Bigger Attachments
Synch Email with your phone or tablet
No Advertisements
More Professional
We use 4 layers of Spam Filtering and Virus Scanning to keep your email safe and secure

Research shows that companies using business quality Email have 75% fewer problems with viruses and scams.

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Remote Support

uitg — Tue, 13 Feb 2018 22:23:04 +0000

What is Remote Support?

It means that we are able to help you with issues without having to physically come to your office. This saves you both time and money. We use a piece of software that allows us to securely connect to your computer to see what you are seeing and even make changes for you, just like we were sitting at your computer with you. We also use this same tool for helping run monitoring and preventative maintenance jobs on your computer.

Remote support is helpful for the quick questions like:

What is this strange message on my screen?
Is this a real update or a scam message?
I'm having trouble getting to my email today
My screen is upside down. How do I get it back to normal?

We can also remote in to help you install new software or upgrade exisiting software, troubleshoot problems or just help guide you through something that you have never done before. It is just like having your own IT Guy looking over your shoulder helping you.

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Anti-Virus

uitg — Tue, 13 Feb 2018 16:56:49 +0000

We provide you with top of the line business class anti-virus software that is capable of detecting and stopping today's threats.

We don't just install the anti-virus and walk away. We are able to monitor the anti-virus to make sure that it is working. When it detects a problem, we know about it and are able to make sure that it removes all traces of the problem.

Our anti-virus solution also has advanced features that work to

Stop Ransomware
Filter out bad or undesireable websites
Prevent data loss
Scan encrypted traffic
Detect intruders or suspicious activity

If you are using consumer anti-virus to protect your computer, you are just fooling yourself with a false sense of security. The consumer anti-virus software that you get at the local discount store or bargain shop online just don't have what it takes to actually keep your business safe. Don't buy your security software at the same place that you get your underwear and kitty litter. They don't know anything about computer security. If you are in business, then you need business class security software.

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Preventative Maintenance

uitg — Tue, 13 Feb 2018 16:51:56 +0000

Why do I need to cleanup my computer?

Keeping your computer cleaned up helps your computer to run at its best. All computers naturally get slower over time. A slow computer means less productivity and more problems. Usually the problems are not readily noticeable, because the slow down happens over time and not all at once. A major cause of this slowdown is from temporary files that your web browser and programs create while you are working, reading email or surfing the internet. By removing these temporary files periodically your computer will run faster and have fewer problems.

What does Preventative Maintenance mean?

The idea is to get ahead of the issues and fix them before they have a chance to become a big problem.

We do this by:

Monitoring for potential problems and issues so they can be dealt with before they become a big problem
Periodically check and run updates for Windows • Periodically check and run updates for other programs (Google Chrome, Adobe Reader, Java, etc)
Cleanup temporary and other junk files
Cleanup junk programs that have been accidentally installed
Check the hard drive for errors and organize the files on the hard drive for faster access. This is commonly referred to as Defragging the hard drive.
Basic Risk Scanning checks for problems that would cause your computers to be out of compliance with PCI (credit card) or HIPAA rules. This is a simplified, automated version of the Enhanced Risk Scans and reports that we manually ran during the HIPAA discovery.

By having Preventative Maintenance, your computer runs better and is safer. This means you can get your work done and have a less stressful computer experience.

Why do I need Preventative Maintenance?

Maintenance helps keep your computer safe and running at its best.

Keeping your computer updated helps you to stay more secure and decreases the chance of being a victim of viruses, malware, hacking, and scams. Most updates for Windows or your programs are usually to fix a security hole. An up to date computer also will have fewer problems, so you can work more efficiently.

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